creatis

Director User Experience Designers


Overview:

Our healthcare client in the South West suburbs is seeking a Director of User Experience who will be responsible for defining and delivering consumer-facing digital experiences from creative brief and concept through all aspects of creative and UX/UI execution


 Key Responsibilities:

  • Develop, evangelize, and execute the creative/UX strategy for consumer-facing products and services
  • Lead teams in all aspects of design delivery: strategic definition, conception, prototyping, detailed UX/UI, photography, research participation, documenting, and testing of experience balancing user research/needs with business objectives and challenges
  • Define and manage teams' deliverables, timelines, estimates, budgets, and contractor needs to ensure projects fulfill time, scope, and budget parameters
  • Contribute to the corporate UX design standards, framework, and the governance structure across teams to ensure consumer experiences are seamless and consistent across the end-to-end health experience
  • Procure and use data (including KPIs, market research, and testing methods) to identify ways to conceptualize and advance the user experience
  • Develop strong relationships and work in conjunction with internal and external product, brand marketing, design, development, and operational resources
  • Define and manage a suite of external agency partners to enable scale across both tactical augmentation and more strategic UX/UI support needs
  • Drive executive decision-making through facilitation and presentation of creative and conceptualized UX strategies and trade-off analyses
  • Research and educate self and design team on new consumer behavior trends, technologies, and development tools as needed
  • Support prototyping exercises with internal and external partners to advocate and evangelize the future consumer experience
  • Leads and develops team of 0-2 direct reports
  • Work closely with design team members, traditional product, digital product, experience strategists, marketing, operations, project coordinators, IT, and outside partners while reporting to the Senior Director of Creative and User Experience

Requirements:

  • Undergraduate degree
  • Ability to balance user-centered design skills, visual design sensibilities, data-driven influences, and understand technical constraints in design thinking
  • Strong skills in the following areas: organizing, ability to handle multiple programs, attention to detail, relationship building, strong communication skills, high accountability
  • Portfolio demonstrating cross-channel expertise and skill in creating user-centric digital experiences online and on mobile
  • Has strong presentation skills and the ability to interact with and win support from team members and at varying levels across the company

Preferred Qualifications:

  • Superb information design abilities, fastidious, efficient production routines, best optimization habits, and impeccable problem-solving skills
  • Strong digital experience capability, digital channel and product best practices, and a command of usability and design principles
  • Solid understanding of designing for Accessibility Standards WCAG/508
  • B2B2C product experience
  • Robust mix of UX, Visual Design, and Creative Director experience
  • Knowledge of video, motion graphics, and photography a plus
  • Experience developing and institutionalizing strategy and standards in large, complex organizations
  • Experience in the consumer facing, copywriting and editing field
  • Self-motivation, excellent communication, an open mind, the ability to thrive in multidisciplinary teams, and the skills to balance great design with short deadlines
  • Human-centered design proficiency
  • Exhibits a high degree of ingenuity, creativity, resourcefulness, and works well with ambiguity
  • Experience in using A/B and multi-variate testing information and analytics to identify improvements and continually optimize based on data and defined success measures
  • Experience working with complex, enterprise-level, user-facing and internal systems including: CMS, commerce, device integration, search, and social
  • Deep passion for digital products and channels, constantly keeping abreast of latest trends, best practices, and competitive activity
  • A fearless and positive attitude

 

Interested and qualified individuals can send resumes to This email address is being protected from spambots. You need JavaScript enabled to view it. or apply by clicking the link below

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Find us:

Creatis, Inc. Headquarters
227 Colfax Ave. N.
Suite 150
Minneapolis, MN 55405

Tel: 612-333-3233

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